If you have any questions, please contact our product specialists. We’d be delighted to answer any questions and help you find what you need.
General
What is your premium composite made of?
Our premium composite is made from 30% recycled wood powder, 45% recycled polyethylene (a lightweight, durable thermoplastic), and 25% calcium carbonate.
What is your metalwork made of?
All of our metalwork is made from high-grade aluminium, which has been powder coated to marine-grade standard to ensure our products won’t corrode in even the worst weather conditions.
How do I place an order?
You can order your products via our website, or by speaking to one of our product specialists over the phone.
Are all of your products fully weatherproof?
Yes. All our products are weatherproof, meaning they can withstand routine exposure to the elements, including temperatures between -40°C to +50°C. Our products are tough and hardwearing; they won’t corrode, rust or rot, or fade in the sunlight.
How heavy are your products? Will I be able to lift them?
Our composite and aluminium products are strong and durable, yet lightweight. Do speak to us if you require any further information.
How do I clean my composite and aluminium products?
Use a bucket of warm, soapy water (washing-up liquid is fine), and a sponge or a soft, bristled brush to gently clean the surface of your products. If your products are outside, finish by rinsing with a garden hose.
Fencing
Can I cut the fence screens and slats to size?
Yes. You can cut our fence screens and slats to the size you require without compromising their structural integrity or affecting their durability or weatherproofing. To cut, we recommend using a handsaw or a mitre saw. Remember to wear eye protection.
Can I cut the fence channel and and capping to the size I need?
Yes. For the neatest cut, we recommend using a hacksaw or a mitre saw. Make sure you’re using a blade that is suitable for cutting light metals, and remember to wear eye protection.
Can I paint the fence screens and slats?
Yes. Please keep in mind that you will need to maintain the paint coat you have added, as you will have covered over your panels’ weatherproof, UV-resistant surface.
Do I need to use fence slat capping?
Yes. To build a fence using our fence slats, you need to stack the slats on top of each other to your required height. The top and bottom fence capping secures your stacked slats firmly, and also creates clean finishing lines.
Can I use the fence screens vertically or horizontally?
Yes. Our screens are versatile, and can be placed either vertically or horizontally. If you need advice about incorporating vertical screens into your fence, contact our product specialists.
Can I design a fence with just fence screens?
Fence Posts
Do I have to use Premium Fencing's posts in my fence?
No. You can use our fence screens and slats with your own posts. To fit our fencing to your own posts, you will need to use our fence channels. If you need advice about fitting our fencing to your own posts, contact our product specialists.
Can I cut your fence post blanking strips to the size I need?
Yes. For the neatest cut, we recommend using a hacksaw or a mitre saw. Make sure you’re using a blade that is suitable for cutting light metals, and remember to wear eye protection.
What surfaces can I use your fence posts on?
Each of our posts comes with a base plate and a fixing kit. When you purchase your posts you’ll have the option to select one of three fixing kits for each post. The fixing kits are for:
- fixing onto concrete
- fixing onto wooden decking
- fixing into fresh concrete
Can I sink an aluminium fence post into concrete?
We recommend sinking 1ft–4ft posts approximately 1ft into the ground, and 5ft–7ft posts around 2ft into the ground to ensure stability and secure installation.